Digital Library FAQ

What services are available from the Digital Services Department?

Digital imaging, copies of existing digital images in the Digital Library, archival prints, and permission to reproduce, publish, exhibit, or distribute materials are available, for a fee, through HSP’s rights and reproductions service.

Reproductions are available as both digital files and archival prints. Our standard format for single-item digital reproductions is 300dpi 8x10 (minimum), 24-bit color, uncompressed TIFFs. Structured pricing is also available for higher-resolution digital files. Matte or glossy archival prints are produced in-house on a high-quality Epson color printer and are available in a variety of sizes from 8x10 to 24x36.

Please note that possession of a digital reproduction of HSP’s collection materials does not constitute permission to publish or exhibit the image. Usage rights fees may apply and vary depending on whether a reproduction is for a non-profit or commercial institution and how it will be used.

How do I make a digital reproduction or usage request?

HSP has implemented a ticketing system to manage customer inquiries and requests. This system will allow HSP to better serve its customers, creating efficiencies we hope will lead to quicker turn-around times.

To submit your request, please visit the following web address:

http://ticket.hsp.org

First-time users of the ticketing system will need to enter an email address and a password. The address you enter will be used for all communication regarding your request. The system will send a confirmation message to your email. Please click on the link in the message, to confirm your address. If a confirmation email does not appear in your email inbox, please check your spam or junk email folder for the message. It may also help to add rnr-ticketing@hsp.org to your contacts list. After you click on the link in the confirmation message, please do the following:
 

  1. Click the Open a New Ticket button
  2. Select Digital Image and Rights Request from the Help Topics. (Use for any of the following types of requests: digitization request, digital image request, print request, licensing request.)
  3. Fill out the form.
  4. Click Submit Ticket at the bottom of the request form.

If you have any questions or problems with the ticketing system, please email Heather Willever-Farr, Digital Services Manager, hwilleverfarr@hsp.org.

 

What benefits are available to HSP members?

HSP members are entitled to discounts on rights and reproductions services. Please consult the details of our membership benefits and please let us know about your membership when requesting rights and reproduction services.

We look forward to fulfilling your rights and reproductions needs.
Rights and Reproductions
Historical Society of Pennsylvania
1300 Locust Street Philadelphia, PA 19107
E-mail: lgrutzeck@hsp.org
Phone: 215-732-6200 ext. 301
Fax: 215-732-2680